CRM Software for Mortgage Professionals

inContact software development has worked with Mortgage Brokers since 1998 on customized contact management software and CRM solutions. inContact has established itself as the premier contact management and CRM software provider to independent mortgage brokers and firms across Canada.

Working directly with Filogix technology inContact is able to import all of a brokers applications and allow them to create reports, newsletters, emails, labels, cards, letters and much more. inContact's NEXA platform enables users to:

  • Connection to your Filogix Expert Data


  • Connection to your Online Mortgage Application Form


  • A single click dashboard linking to your groups and tasks


  • AUTOMATIC campaigns and actions


  • Lead Management


  • A Condition Management System


  • A Payroll Management System


  • A CRM Fulfillment System (aka, someone does all the printing,stuffing, stamping and postal drop off for you)


  • A complete online library of over 1000 templates


  • A complete online tutorial system with video lessons on EVERY feature of Nexa


  • And Much Much More.


Benefits

Your first question will probably be how will this software improve my business and make me money? Great question, and we have the answer...

  • Empower your agents to market your company's name in their day-to-day business

  • Ensure that all clients of your Brokerage, regardless of which agent does the deal has proven contact management strategy applied to their file

  • Grow your refinance business by having your agent's clients come back at refinance time

  • Grow your referral business by keeping your company name in front of your clients and referral sources

  • Retain your clients as life long clients

  • Increase your client care

  • Allow you to manage more clients

  • Empower you to educate and connect more often with your clients

  • and much much more


20 Million Reasons to Use Nexa




Screen Shots

  
Click the image to enlarge



Features


Expert Integrated

As with all inContact products, we understand the importance of integration - NED2 (Never enter data twice). NEXA is completely integrated with the Filogix Expert Mortgage Origination System. All data and funding efforts completed in Expert are seamlessly transferred and integrated into inContact’s NEXA system.



  The Dashboard

The NEXA software has a customizable Dashboard that allows you, with a single click access groups, reports, campaigns, actions, software features and much more.



  Marketing Services

inContact software can help you get your marketing material to your clients. This service will allow you to implement timely and effective marketing campaigns without having to do the physical administrative work yourself. inContact software can automate the fulfillment of simple birthday cards, referral thank you letters or complicated mortgage renewal documents. Pegasus Direct Mail Worx will print, address, customize, insert into envelopes, stamp and mail to the client on behalf of you. To read more about this service please visit this page - inContact CRM Central Marketing



  Reports

inContact Software works directly with your Expert data. There is no need to re-type your contacts into NEXA! All clients you have ever entered and continually enter into Expert will show up directly in your NEXA application. NEXA empowers users to analyze both client data and mortgage application data. They can create reports (Excel or PDF) based on any criteria within both the contact record or mortgage applications.



  Campaign Management

NEXA allows users to execute or create contact campaigns. A campaign would contain a group of activities that would be completed in succession based on the campaign criteria. An example of a campaign could be the “Lead Follow-up Campaign”. This campaign could be made up of 5 “actions” that happen to be 5 emails, all sent out 2 weeks apart from each other. Campaigns can trigger closing thank you emails, maturity notification reminders and much more.



  Contact Management

NEXA allows users to manage the contact information and mortgage applications associated with their contacts. NEXA allows for activity tracking, mail merging (print and email), reporting, Microsoft Excel integration, contact campaign management and much more.



  Templated Marketing Material

NEXA is equipped with over 1000 templated marketing pieces geared towards the marketing needs of the Canadian Mortgage Professional. Nexa is also equipped with 13 automated campaigns to assist brokers with executing properly designed and tested marketing initiatives.



  Web Site Lead integration

NEXA has a web ingestion HTML form that when integrated into a user’s website allows leads to be directly pumped into NEXA



  Notification and Task Management System

NEXA has a comprehensive Notification and Task Management system. Users can set automatic reminders that will email notification, tasks as well as client groups to themselves or a designated team member.



  Hosted Solution

The NEXA system is hosted at Canada's most secure data centre, Q9 networks. Please visit www.q9.com for more information.



  Support

As with all inContact products, NEXA is a completely supported application. NEXA has an online searchable Knowledgebase with over 150 graphic job aides. Users have access to our telephone technical support line, from Monday – Saturday, from 8:00am – 12:00am EST.



  Other Features


Track Broker Deal Flow

Track Agent Deal Flow

Track Submission Agent Deal Flow

Total, Sum, MIN, MAX, AVG – All views/groups

Sort/Group based on Product

Agent/Broker information tracking beyond Expert data

Fees, VB, and Commission Tracking

Application User Hierarchy

Remote Access

Report Sharing

Actions and Tasks Automation

Actions Triggered by Events

Merging To EMAIL, PDF, and Documents

Group Management

Target Marketing Analysis and Reporting

List Management

Application Forecast Reports

Pipeline Staging Reports




System Requirements

  ·  IE or Firefox web browser
  ·  Abode Reader



FAQ's

Q. Will all the data in my Filogix Expert software be in NEXA?
A. Absolutely! All your hard work in collecting those thousands and thousands of bits of information to get your client's their mortgage will not go in vein! NEXA is refreshed with Expert data daily.


Q. Can I just buy the software?
A. Sorry you can not. inContact software is provided on a monthly subscription fee. Your fees include any and all upgrades that Filogix makes to their technology which effects the functionality of your inContact software, any and all upgrades that inContact makes to it's core technology, and all online and telephone technical support you and an assistant require.


Q. How long am I committed to the monthly Subscription?
A. One year. If at any time after the one year commitment you wish to cancel your subscription, we require written notification.


Q. Do you have template Letters?
A. inContact software has over 13 marketing plans and over 1000 template letters for your use.


Q. What if I change Brokerages will I still have access to my inContact database?
A. Yes.


Q. Can I have multiple user accounts with NEXA?
A. Yes.


Q. Can my assistant work on inContact with my Expert Client Database?
A. Yes.


Q. Can I have a demo of the software?
A. Yes. Please call our Call Centre at 1 866 290 6067 Ext 3 and we would be happy to demo the inContact software for you.


Q. Does inContact work on a MAC?
A. Yes.


Pricing

NEXA Monthly Subscription Fees *Per User/Per Month

$69.99

0-99 users

$67.99

100-200 users

$65.99

201-300 users

$63.99

301-400 users

$61.99

401-500 users

$59.99

501+

 

Setups and Customizations

$599.00

Groups and Reports (up to 5) - inContact support staff will assist in setting up custom groups and reports to work with your NEXA account.

 

$699.00

Campaigns and Actions (up to 5) - inContact support staff will assist in setting up custom Campaigns and Actions to work with your NEXA account.

 

$499.00

Condition Management - inContact support staff will assist in customizing the Condition Management section of NEXA to work as you do.

 

$1500.00

Payroll 'Lite' Setup - inContact support staff will assist in customizing the Payroll features of NEXA to work for your office.

 

Personalized Training

$150.00

Online Training (2 hours)

$600.00

On site all day *plus travel costs

 


Order Now

Click here to order online or if you need any help please don't hesitate to call us at 1 866 290 6067