Corporate Charter
Our Purpose
- To empower our clients and partners with ideas, knowledge and software tools to connect with and educate others.
Our Mission
- To continually grow inContact in the global marketplace for data management software, by focusing on improving our quality product line, strategic alliances and personal client relationships.
Our Values
- We believe ethical growth is the only sustainable growth
- We will not always do things right but we always strive to do what is right
- Our partners success is our success
- Nothing is impossible
- We can constantly improve ourselves, our business and our products
- We owe our success to our clients and they will be treated with that respect.
- Every relationship is important
- Every opinion has a point and there is something to learn from every opinion
- Every member of our team directly influences the successful accomplishment of our purpose.
- We strive to be the best at our mission in our markets
Our Practices
- We return every call AT MAXIMUM 24 hours after they have been left
- Our team is constantly striving to improve themselves
- We practice what we preach and stay inContact with our clients, partners and leads
- Mastering and executing the basics of all action will bring about success.
- We ensure we have the resources to maintain our clients satisfaction and product quality
- We build our products by what our clients need and request
- When we speak of future tense it is always expressed in a positive mind set using the word “when” instead of “if”
- ensure the delivery of software features are ALWAYS useable by the client
- ensure we never separate software tools from customer service on those tools