Company Charter - inContact Inc.

Corporate Charter

Our Purpose

  • To empower our clients and partners with ideas, knowledge and software tools to connect with and educate others.

Our Mission

  • To continually grow inContact in the global marketplace for data management software, by focusing on improving our quality product line, strategic alliances and personal client relationships.

Our Values

  • We believe ethical growth is the only sustainable growth
  • We will not always do things right but we always strive to do what is right
  • Our partners success is our success
  • Nothing is impossible
  • We can constantly improve ourselves, our business and our products
  • We owe our success to our clients and they will be treated with that respect.
  • Every relationship is important
  • Every opinion has a point and there is something to learn from every opinion
  • Every member of our team directly influences the successful accomplishment of our purpose.
  • We strive to be the best at our mission in our markets

Our Practices

  • We return every call AT MAXIMUM 24 hours after they have been left
  • Our team is constantly striving to improve themselves
  • We practice what we preach and stay inContact with our clients, partners and leads
  • Mastering and executing the basics of all action will bring about success.
  • We ensure we have the resources to maintain our clients satisfaction and product quality
  • We build our products by what our clients need and request
  • When we speak of future tense it is always expressed in a positive mind set using the word “when” instead of “if”
  • ensure the delivery of software features are ALWAYS useable by the client
  • ensure we never separate software tools from customer service on those tools